Terms of Service
Last updated: June 26, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and XTRIX ("Company," "we," "us," or "our") concerning your access to and use of the XTRIX unified AI gateway service ("Service").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
You represent that you are over the age of 18. The Service is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18.
2. Use of Service
2.1 Service Description
XTRIX provides a unified API gateway that allows users to access multiple AI models through a single interface. The Service includes API access, usage monitoring, billing management, and related features.
2.2 Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and accept all risks of unauthorized access
- Notify us immediately if you discover or suspect any security breaches
- Take responsibility for all activities that occur under your account
2.3 Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any harmful, offensive, or illegal content
- Attempt to gain unauthorized access to any systems or networks
- Interfere with or disrupt the Service or servers
- Circumvent any usage limits or security measures
- Resell or redistribute the Service without authorization
- Use the Service for any illegal or unauthorized purpose
3. API Terms
3.1 API Access
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our APIs solely for your internal business purposes.
3.2 API Keys
You are responsible for maintaining the confidentiality of your API keys. You must not:
- Share your API keys with any third party
- Embed API keys in publicly accessible code
- Use API keys for any purpose other than accessing the Service
3.3 Rate Limits
You agree to comply with all rate limits and usage restrictions. Exceeding these limits may result in temporary or permanent suspension of your access to the Service.
3.4 API Modifications
We reserve the right to modify, suspend, or discontinue any aspect of the API at any time. We will make reasonable efforts to notify you of significant changes.
4. Billing and Payments
4.1 Fees
You agree to pay all fees associated with your use of the Service according to the pricing plan you select. Fees are based on actual usage and are calculated according to our current pricing structure.
4.2 Payment Terms
- All fees are due and payable in advance on a monthly basis
- Payments are non-refundable except as required by law
- You authorize us to charge your payment method for all fees
- You are responsible for all taxes associated with your use of the Service
4.3 Billing Disputes
If you dispute any charges, you must notify us within 30 days of the charge. Failure to notify us within this period constitutes acceptance of the charges.
4.4 Overdue Payments
We reserve the right to suspend or terminate your access to the Service for overdue payments. You remain responsible for all charges incurred before suspension or termination.
5. User Responsibilities
5.1 Compliance
You are responsible for ensuring that your use of the Service complies with all applicable laws, regulations, and third-party rights. This includes compliance with data protection laws, export controls, and intellectual property rights.
5.2 Data and Content
You retain all rights to the data and content you submit to the Service. You are responsible for:
- Ensuring you have the right to use any data or content you submit
- The accuracy and legality of your data and content
- Maintaining appropriate backups of your data
- Implementing appropriate security measures for sensitive data
5.3 Security
You are responsible for maintaining the security of your account and for all activities that occur under your account. You must immediately notify us of any unauthorized use or security breach.
6. Intellectual Property
6.1 XTRIX Property
The Service, including all software, technology, designs, materials, and content, is owned by XTRIX and is protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service.
6.2 User Content
You retain ownership of any content you submit through the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store your content solely for the purpose of providing the Service.
6.3 Feedback
Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.
7. Termination
7.1 Termination by You
You may terminate your account at any time by contacting us. Termination does not relieve you of your obligation to pay any outstanding fees.
If XTRIX permanently ceases operations, any decision regarding refunds of prepaid fees (in whole or in part) shall be made at our sole discretion.
7.2 Termination by Us
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include:
- Violation of these Terms
- Non-payment of fees
- Fraudulent or illegal activity
- Actions that harm other users or the Service
- Extended period of inactivity
7.3 Effect of Termination
Upon termination, your right to use the Service will immediately cease. We may delete your account and data, though some information may be retained as required by law or for legitimate business purposes.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF INFORMATION
- UNINTERRUPTED OR ERROR-FREE SERVICE
We do not warrant that the Service will meet your requirements or that any defects will be corrected. You use the Service at your own risk.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, XTRIX AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS WILL NOT BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
- DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICE
- DAMAGES RESULTING FROM ANY THIRD-PARTY SERVICES OR CONTENT
- DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO YOUR DATA
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall take place in [Location].
You agree to submit to the personal jurisdiction of the courts located in [Your Jurisdiction] for any actions not subject to arbitration.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Updating the "Last updated" date
- Sending you an email notification (for material changes)
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
- By email: legal@xtrix.tech
- By visiting our contact page at: https://xtrix.tech/contact
- By mail: XTRIX Legal Department, [Your Address]
For support inquiries, please contact: support@xtrix.tech
Additional Provisions
Entire Agreement
These Terms constitute the entire agreement between you and XTRIX regarding the Service and supersede all prior agreements and understandings.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.